Organize information
Keep user ID, time, and screenshots from Dhaka or Chittagong, whichever you use; ready in 2 minutes.
Players from Dhaka and across Bangladesh can quickly file complaints with 7I777 Support in 4 steps, send the information, and track them in the Help Center.
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Number first on this page, explanation later
4.9/5
Average rating
76,731
Reviews
361K+
Active players
99.5%
Uptime
Not a single complaint goes unresolved
Keep user ID, time, and screenshots from Dhaka or Chittagong, whichever you use; ready in 2 minutes.
7I777 Contact link: send details; include bKash or Nagad reference if available
Ticket number matches immediately; follow-ups appear in Help Center, so nothing is lost
Simple complaints within 24 hours, and complex cases within 48 hours; keep receipts if Rocket transactions.
One channel, one tracking number
Subject: 7I777 Complaint; send with ID, screenshot, and a 3-line incident summary in the same message.
Common questions answered within 12 hours; payment or login issues take up to 24 hours, not more.
If deeper investigation is needed, updates come separately; enable notifications in the 7I777 App so you don't miss them.
If internal resolution fails, there is a second step
First file a written complaint at the 7I777 Help Center; if unresolved after two follow-ups, you may go to the applicable consumer support path in Bangladesh.
This is only needed for big cases; most Dhaka-based complaints are closed at the first channel.
Most important questions here
Provide user ID, time, and issue type; including a screenshot moves the complaint two steps forward.
Yes, but if you are logged in, ticket tracking is easier; opening an account earlier from 7I777 Login reduces effort.
Provide a reference number for bKash, Nagad, or Rocket, then send an update on the same ticket in the Help Center.